Novus Maintenance (“Novus Maintenance,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide to us.
1. Information We Collect
We collect information that you voluntarily provide when you:
Request a quote
Contact us through our website
Call, email, or communicate with us
This information may include:
Name
Company name
Phone number
Email address
Property address
Service requirements
We may also collect technical information automatically, including:
IP address
Browser type
Device information
Website usage data
2. How We Use Your Information
We use your information to:
Respond to quote requests
Provide snow removal services
Communicate regarding services or contracts
Improve our website and services
Maintain business records
We do not sell your personal information.
3. Information Sharing
We do not sell, rent, or trade your information.
We may share information with:
Employees and contractors necessary to provide services
Service providers supporting our business operations
Legal authorities if required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your information against unauthorized access, disclosure, or misuse.
However, no internet transmission is 100% secure.
5. Cookies and Tracking
Our website may use cookies and analytics tools to improve performance and user experience.
You can disable cookies in your browser settings.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
7. Your Rights
You may request to:
Access your personal information
Correct inaccurate information
Request deletion of your information
To do so, contact us at:
8. Changes to This Policy
We may update this Privacy Policy at any time. Updates will be posted on this page.